Welcome to the Upstream Counselling booking page! You’ve come to the right place.

Here are a few things to know:

1) Our office is located at 420 Weber Street North in Waterloo. We’re Unit G, which is around the left side of the building.

2) ALL of our counsellors are available for online sessions.

3) Our services are covered under most benefits packages. If you’re not sure, please check your policy.

4) Upstream doesn’t have a waitlist but individuals on our team sometimes do. To add yourself to a therapist’s wait list, click here. Alternatively, you can connect with our client care team by emailing (info@upstreamcounselling.com) or calling us at 226 535-5200.

Individual Therapy

Individual therapy focuses on your personal growth, emotional well-being, and mental health. It's a safe and confidential space to explore thoughts, feelings, and behaviours, as well as to develop effective coping strategies for life’s challenges. Sessions are tailored to your unique needs and may address concerns such as anxiety, depression, stress, self-esteem, trauma, grief, or life transiti... Read More

Individual therapy focuses on your personal growth, emotional well-being, and mental health. It's a safe and confidential space to explore thoughts, feelings, and behaviours, as well as to develop effective coping strategies for life’s challenges. Sessions are tailored to your unique needs and may address concerns such as anxiety, depression, stress, self-esteem, trauma, grief, or life transitions. The goal of individual therapy is to promote self-awareness, resilience, and lasting positive change, empowering you to lead a more balanced, fulfilled life.


Couples Therapy

Couples counselling focuses on improving relationship dynamics and communication between partners. It provides a supportive space where couples can explore patterns of interaction, resolve conflicts, and strengthen emotional connection. Sessions may address issues such as trust, intimacy, communication, parenting, or life transitions. The goal of couples counselling is not only to resolve immed... Read More

Couples counselling focuses on improving relationship dynamics and communication between partners. It provides a supportive space where couples can explore patterns of interaction, resolve conflicts, and strengthen emotional connection. Sessions may address issues such as trust, intimacy, communication, parenting, or life transitions. The goal of couples counselling is not only to resolve immediate concerns, but also to build healthier, more resilient relationship patterns. Whether your relationship is in crisis or you're simply seeking to deepen your understanding of one another, couples counselling is an opportunity to enhance mutual respect, empathy, and connection.


Family Therapy

At Upstream, we recognize and honour the intricate dynamics that shape your family’s experience. Whether you are seeking help for your child, adolescent, or the entire family, our approach is rooted in a commitment to serving the best interests of your family as a whole. Please note: Because children are inseparable from their family context, Upstream family counsellors work closely with pri... Read More

At Upstream, we recognize and honour the intricate dynamics that shape your family’s experience. Whether you are seeking help for your child, adolescent, or the entire family, our approach is rooted in a commitment to serving the best interests of your family as a whole.

Please note: Because children are inseparable from their family context, Upstream family counsellors work closely with primary caregivers to gather insight, clarify patterns, and support the needs of the whole family.


Clinical Supervision

Clinical supervision is a collaborative and reflective process that supports therapists in providing safe, effective, and ethical care. It offers a supportive space to explore clinical work, enhance self-awareness, and integrate theory with practice. Through supervision, therapists strengthen their professional competence, confidence, and commitment to ongoing growth. To learn more about sup... Read More

Clinical supervision is a collaborative and reflective process that supports therapists in providing safe, effective, and ethical care. It offers a supportive space to explore clinical work, enhance self-awareness, and integrate theory with practice. Through supervision, therapists strengthen their professional competence, confidence, and commitment to ongoing growth.

To learn more about supervision at Upstream Counselling, please email supervision@upstreamcounselling.com and include the following information: what kind of supervision you're looking for (individual/dyadic/group), the frequency you're looking for (weekly, biweekly, monthly), whether you're a student or not.

Do you feel as though you lack control? Always struggling with that overwhelming feeling of anxiety? Colleen is here to support you in understanding your thoughts, emotions, and experiences. Through a safe, non-judgmental, and inclusive environment, you will learn to create coping tools to navigate through overwhelming times. Colleen’s approach to therapy is informed by a holistic and biopsychosocial view integrating CBT, Solution-Focused Therapy techniques, and ACT.

Earning a Master of Arts in Counselling Psychology and MSc in Sport & Exercise Psychology, Colleen works with high-performing individuals and athletes. Additionally, Colleen supports all people experiencing anxiety, stress, depression, OCD, life transitions, addictions, anger management, perfectionism, and injuries.

When it comes to working with athletes, Colleen takes on a holistic approach recognizing that the athlete is a person first. Growing up as a competitive figure skater she has personally experienced the many different stresses that elite athletes face in sport. For yourself that may look like performance anxiety, nerves, stress, injuries, athletic identity, lack of confidence, disordered eating, or body image concerns. Colleen works with individuals to find their optimal performance and wellbeing in and outside of sport.

As you read this and feel that I might be a good fit, please don’t hesitate to reach out. I offer complimentary consultations and would be happy to support you in the best way that I can.

Do you feel as though you lack control? Always struggling with that overwhelming feeling of anxie... Read More

Sometimes things happen in our lives that change who we are and what we believe about ourselves or the world. If you have experienced abuse, divorce, job loss, health struggles, or other traumatic events, you might struggle to feel safe, lovable, in control, or connected with others. You might feel depressed or anxious, and daily life might feel dull or difficult. You may have tried traditional talk therapy to no avail.

Life doesn’t need to be this hard. You can find joy and meaning and rediscover yourself. In my practice, I use Eye Movement Desensitization and Reprocessing Therapy (EMDR) to help you to process your traumas and grow from them, rather than feel burdened by them. EMDR is widely recognized as one of the most effective, efficient trauma therapies available.

Please reach out. I know the first step is scary, but I will be here to support you every step of the way.

As a therapist, I bring a deeply personal understanding of the impact of stress, trauma, and the mind-body connection to my practice. At the age of 23, I confronted panic attacks, depression, and alopecia; experiences that left me feeling helpless, hopeless, and very alone.

Through my own path of self-discovery and resilience, I’ve come to value the profound potential for growth that accompanies moments of trauma. I’ve learned firsthand the importance of embracing one’s inner worth beyond external appearances, cultivating a sense of self-acceptance that transcends societal expectations.

Drawing upon my personal experiences, I offer a distinctive perspective on the intricate relationship between mind and body, and the transformative power of resilience in the face of adversity.

Education, Training and Certifications

CRPO Registration #14023

Masters of Arts in Counselling (graduated with distinction) from Yorkville University

Level 1 Training Emotionally Focused Therapy

EMDR Basic Training

Flash Technique Training

Structural Dissociation Training

Sometimes things happen in our lives that change who we are and what we believe about ourselves o... Read More

Sometimes life can feel hard, and many times, it can feel that we are carrying the weight of the world on our shoulders, unnoticed, and unheard.

Therapy can be a space for vulnerability, exploration, and growth, a space to share anything that’s on your mind knowing you will be supported, heard, and validated by a caring therapist.

My approach is both client centered and collaborative, acknowledging that we each hold a unique worldview. In therapy, we can explore how this unique lens affects how you view yourself, and others.

Navigating through tough decisions or experiencing unexpected changes in our lives may leave us unsure about ourselves and our values and a desire to reassess our values based on our current life stage. When we understand ourselves better, we are better equipped to address unhelpful thinking patterns and/or behaviours that may be negatively impacting our lives. Whether you are struggling with depression or anxiety, life transitions, or perhaps you are struggling to find your place in an ever-changing uncertain world, therapy can help you find a way to move forward.

Sometimes life can feel hard, and many times, it can feel that we are carrying the weight of the ... Read More

Are you feeling overwhelmed by events or feelings that seem outside of your control? You are not alone. Life can be A LOT, and to overcome the hurdles we face, we humans need someone to see, hear and accept us as we are – with warmth, compassion and understanding.

I’m here to stand in your corner and support you through life’s currents. Some of the challenges that I specialize in helping others with include: anxiety, depression, anger, obsessive thoughts, ADHD/neurodiversity, stress and burnout, decision fatigue, interpersonal conflicts, narcissistic abuse, and living a meaningful life while achieving life goals.

I take a holistic, trauma-informed, neuro-psychotherapeutic and person-centered approach, drawing from attachment theory, narrative therapy, cognitive-behavioural techniques and psychodynamic exploration. I believe we adapt to survive the environments in which we live, and that by exploring and honouring these emotional and mental coping patterns, we can come to a fuller understanding of who we are and what we need to grow.

About Me

A bit about me – I’m a bookworm, a writer, a foodie, an artist, and an animal-lover. My dream is to one day operate and practice on a hobby farm like the one on which I was raised, which incorporates nature, animal, art and somatic therapies with traditional talk therapy.

I completed my undergraduate studies in Creative Writing and have spent the past seven years working as a content creator and graphic designer in a corporate setting. In 2020, I decided to pursue a Master’s in Counselling Psychology to answer a calling I had felt since I was just a kid helping my mom out with her horse-centered wellness program: to help people, and to hear their stories.

Are you feeling overwhelmed by events or feelings that seem outside of your control? You are not ... Read More

“Mental Health is not a destination, but a process. It’s about how you drive, not where you’re going.” – Noam Shpancer

Does social media ever leave you feeling worthless, inferior and behind in life? Whether you are struggling with anxiety, depression, or low self esteem rooted from self comparison, you’ve come to the right place. Taking these first steps may feel daunting, but anything worth doing is hard. I’ll be with you at each step as you discover your authentic path.

My name is Muneeb. I am a Registered Psychotherapist dedicated to helping people. I believe in empathy and connection. I want to make sure you feel heard and understood. Your sessions will be tailored to your unique needs and goals. Together, we will work to identify the root of your struggles and develop the right plan to help you overcome them!

I draw from various therapeutic approaches, including Cognitive Behavioural Therapy (CBT), and Acceptance & Commitment Therapy (ACT). However, more than any technique, the key to successful therapy is the strength of our connection. That’s why I always emphasize empathy, respect, and authenticity.

To take the next step, schedule a free 15 minute consultation today. We will use the time to discuss your goals, answer any questions you may have, and book your first therapy session so you can start feeling better. I look forward to meeting you!

“Mental Health is not a destination, but a process. It’s about how you drive, not where you’re go... Read More

Hi, I’m Swapna Viswanathan, an associate therapist at Upstream Counselling.

I am not what happened to me, I am what I choose to become. – Carl Jung

It is incredible that you are here looking for support to achieve your life goals and finding new perspectives with validation, therapeutic listening and a safe space to heal.

Are you looking to learn mechanisms to manage symptoms of anxiety, depression, negative thoughts or insomnia? Are you navigating life transitions and working towards life goals to achieve? Are you looking to work on past trauma or intergenerational cultural trauma? Are you and your partner looking for support during fertility treatments, perinatal or postpartum phase? Are you looking to support your child with big emotions, express themselves and feel unstuck?

Remember, you’re not alone in this journey. We’re a team, and we can work together to navigate and explore your experiences. I believe in integrating different therapy modalities based on each client’s unique needs, ensuring that you’re an active participant in your healing process.

About Me

My work in holistic wellness and crisis intervention has been a journey of healing, one that I’ve shared with individuals and families from diverse backgrounds. This experience has reinforced my belief in the holistic nature of mental wellness and inspired me to become a psychotherapist. As a Registered Psychotherapist (Qualifying), I am committed to holding a healing space where we can collaboratively explore and navigate challenges to support in living a life that feels authentic to you with compassion and empathy. I am dedicated to integrating multiple therapy modalities to meet the unique needs of each client, and together, we can strive for new perspectives.

Realizing that you need help is the first step towards healing and reaching out to receive support is a brave step towards bringing in that change. Book a session with me and let us walk together in your healing journey to live a life that feels more authentic to you.

Some of my area of interest includes trauma, anxiety, depression and stress, life transitions, children’s therapy, perinatal, postnatal & fertility treatments phase and my approach to therapy includes Solution-focused brief therapy (SFBT), Cognitive Behavioural Therapy (CBT), Dialectical Behavior Therapy (DBT) for PTSD, Psychodynamic therapy, Narrative therapy, Somatic Experience therapy and Existential therapy.

I can support you fluently in English, Hindi, Malayalam and Gujarati.

Hi, I’m Swapna Viswanathan, an associate therapist at Upstream Counselling. I am not what happen... Read More

“Be kind to yourself, friend.” - Ted Lasso

Welcome! I am dedicated to supporting you on your journey towards positive change and personal growth. Together, we will explore your strengths, resources, and aspirations as we work towards creating a more fulfilling and meaningful life.

I am passionate about empowering individuals to rewrite their life narratives and discover their inner strengths. Grounded in solution-focused and narrative therapy approaches, I provide a safe and inclusive space where clients can explore their experiences and work towards their goals.

Education, Training and Certifications

CRPO Registration #17423

Master of Arts in Counselling Psychology, Yorkville University

Bachelor of Science, Honours, (majoring in neuroscience), University of Guelph

Applied Suicide Intervention Skills Training (ASIST)

“Be kind to yourself, friend.” - Ted Lasso Welcome! I am dedicated to supporting you on your jou... Read More

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Located at: Unit G - 420 Weber Street North, Waterloo
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