Welcome to the Upstream Counselling booking page! You’ve come to the right place.

Here are a few things to know:

1) Our office is located at 420 Weber Street North in Waterloo. We’re Unit G, which is around the back of the building.

2) ALL of our counsellors are available for online sessions.

3) Our services are covered under most benefits packages. If you’re not sure, please check your policy.

4) The following counsellors have full caseloads and are not currently able to accept new clients:

  • Brad Wilton
  • Kristin Austman

If you would like to meet with one of these counsellors, we invite you to add yourself to the wait list.

FREE Consultation

All new clients are invited to take advantage of our free 15-minute consultations. These appointments offer you an opportunity to meet the therapist of your choice and discuss your goals.


Counselling for University Students


Associate Therapists


Counselling with Student Therapists [Practicing Under Supervision]


Clinical Supervision

Do you feel anxious about a big decision? Do you feel at a cross-roads with your life? Are you struggling to find purpose and fulfilment? As your therapist, I am committed to making you feel supported and helping you find clarity and purpose. My approach is collaborative and strength-based. We will approach your concerns holistically, considering the interplay of biological, psychological, and socio-environmental factors that create our unique circumstances. Together, we will work to identify the unique strengths you have within you to overcome obstacles and flourish. We will set goals and walk through behaviour change strategies best suited to help you survive and thrive in the face of new challenges.

It might feel like you’re alone, but it doesn’t have to be that way. As soon as you step into my office, I’m in your corner. Our sessions are a supportive space for you to show up as you are and move towards the person you desire to be, with deeper rooted connections to yourself and those around you. I hope to have the opportunity to help you move through each season you experience with more clarity, sense of purpose, and fulfillment.

As I am completing my internship, sessions with me are available at a reduced rate.

Do you feel anxious about a big decision? Do you feel at a cross-roads with your life? Are you st... Read More

Are you feeling trapped by your anxious or obsessive thoughts? Do you feel like your life has been consumed by your negative self-talk? As if these thoughts are intruding on your relationships? This cycle of shame and emotional pain that results from these patterns is exhausting and it is one that I know. You are not your thoughts, and together we can work to disrupt the vicious cycle that is robbing you of enjoying your life.

I am deeply committed to providing a non-judgmental space while integrating person-centred and compassion-focused care. My areas of specific focus are those involving mood disorders, relationship issues, emotional dysregulation, disordered eating, and negative body image. My approach draws on various modalities, mainly Cognitive Behaviour Therapy (CBT), Acceptance and Commitment Therapy (ACT), and Solution-Focused Therapy (SFT).

I strive to be a safe place and welcome each unique client into that space with me. I will meet you where you are and move at your pace to uncover the compassion that you contain for yourself and heal interpersonal relationships. I welcome a 15-minute phone consultation to see whether I would be a good fit for you on this healing journey.

Are you feeling trapped by your anxious or obsessive thoughts? Do you feel like your life has bee... Read More

Do you feel as though you lack control? Always struggling with that overwhelming feeling of anxiety? Colleen is here to support you in understanding your thoughts, emotions, and experiences. Through a safe, non-judgmental, and inclusive environment, you will learn to create coping tools to navigate through overwhelming times. Colleen’s approach to therapy is informed by a holistic and biopsychosocial view integrating CBT, Solution-Focused Therapy techniques, and ACT.

Earning a Master of Arts in Counselling Psychology and MSc in Sport & Exercise Psychology, Colleen works with high-performing individuals and athletes. Additionally, Colleen supports all people experiencing anxiety, stress, depression, OCD, life transitions, addictions, anger management, perfectionism, and injuries.

When it comes to working with athletes, Colleen takes on a holistic approach recognizing that the athlete is a person first. Growing up as a competitive figure skater she has personally experienced the many different stresses that elite athletes face in sport. For yourself that may look like performance anxiety, nerves, stress, injuries, athletic identity, lack of confidence, disordered eating, or body image concerns. Colleen works with individuals to find their optimal performance and wellbeing in and outside of sport.

As you read this and feel that I might be a good fit, please don’t hesitate to reach out. I offer complimentary consultations and would be happy to support you in the best way that I can.

Do you feel as though you lack control? Always struggling with that overwhelming feeling of anxie... Read More

“Mental Health is not a destination, but a process. It’s about how you drive, not where you’re going.” – Noam Shpancer

Does social media ever leave you feeling worthless, inferior and behind in life? Whether you are struggling with anxiety, depression, or low self esteem rooted from self comparison, you’ve come to the right place. Taking these first steps may feel daunting, but anything worth doing is hard. I’ll be with you at each step as you discover your authentic path.

My name is Muneeb. I am a Registered Psychotherapist (Qualifying) dedicated to helping people. I believe in empathy and connection. I want to make sure you feel heard and understood. Your sessions will be tailored to your unique needs and goals. Together, we will work to identify the root of your struggles and develop the right plan to help you overcome them!

I draw from various therapeutic approaches, including Cognitive Behavioural Therapy (CBT), and Acceptance & Commitment Therapy (ACT). However, more than any technique, the key to successful therapy is the strength of our connection. That’s why I always emphasize empathy, respect, and authenticity.

To take the next step, schedule a free 15 minute consultation today. We will use the time to discuss your goals, answer any questions you may have, and book your first therapy session so you can start feeling better. I look forward to meeting you!

“Mental Health is not a destination, but a process. It’s about how you drive, not where you’re go... Read More

Hello, I’m Ashley, a registered psychotherapist (qualifying) with over fifteen years of experience assisting and working with individuals from diverse backgrounds worldwide. My journey through life including becoming a parent and spouse, engaging in continuous education, and embarking in multiple professional endeavors has led me to specialize in providing support to those who have endured various forms of trauma, anxiety, and stress.

If you often find yourself overwhelmed or isolated by your experiences, battling negative thoughts about yourself or others, struggling to establish feelings of safety and calm in relationships (including with yourself), experiencing quick reactions, or encountering difficulty concentrating or sleeping. I’m here to help guide you through your journey of transformative healing.

My approach is rooted in cultural responsiveness, trauma-informed practices, and evidence-based methods, tailored to meet your individual needs and preferences. Together, we’ll embark on the journey of cultivating a sense of safety and comfort within yourself, enhancing your relationships, embracing change, and discovering your authentic self.

Take the next step towards a brighter future by scheduling a complimentary 15-minute consultation. Let’s begin your healing journey together.

Hello, I’m Ashley, a registered psychotherapist (qualifying) with over fifteen years of experienc... Read More

Hello! Life can get overwhelming, so my goal is to make sure no one feels like they have to struggle alone. I strive to foster a safe, judgment-free space where you can process your thoughts and feelings so that we can work towards your goals together.

I utilize a client-centred and strength-based approach from which we will build on your strengths and abilities to create positive changes in your life that meet your unique needs and desires. Through empowerment, self-acceptance, and self-compassion, everyone has the potential to grow.

There are no right or wrong reasons for seeking support. Starting therapy can be intimidating, however, everyone deserves to get the help they need. Book your free consultation with me today so that we can get to know each other and I can answer any questions you may have. I look forward to meeting you!

Hello! Life can get overwhelming, so my goal is to make sure no one feels like they have to strug... Read More

If you are struggling with anxiety or depression, feeling overwhelmed by life’s challenges, or need help navigating your relationships, I am here to help. I offer compassionate support to individuals from diverse backgrounds, helping them address their current struggles, find relief, and build resilience toward navigating life’s ups and downs. Together, we will cultivate trust and openness as we explore your identity within the context of your relationships and cultural background. We will work together to amplify your strengths and develop tools to manage stress and maintain mental wellness.

My experiences in emotional-focused therapy, cognitive-behavioural therapy (CBT), and dialectical-behaviour therapy (DBT) allow for a versatile approach to my practice, tailoring my approach to suit the unique needs of each individual. I am also committed to continual growth, education, and enhancement of my skills, and remain up to date with the latest therapeutic techniques and best practices.

As your therapist, my goal is to support you in alleviating the distress and challenges you face, supporting you to feel more empowered as you find your path forward. I strive to provide the highest quality of care and support to those I work with, fostering meaningful growth and facilitating positive outcomes. Together, we will navigate challenges, celebrate victories, and embark on a journey of healing and personal development.

If you are struggling with anxiety or depression, feeling overwhelmed by life’s challenges, or ne... Read More

Hi! I’m Dana. I’m a registered psychotherapist (qualifying). I’m here to provide a safe, nurturing, and non-judgmental space for you to explore and embrace your emotions and improve your relationships, both with yourself and others. Together, we’ll navigate the depths of vulnerability and tackle profound emotions like grief and anxiety, helping you emerge with newfound courage and authenticity in both your life and relationships.

My journey to becoming a therapist was deeply influenced by a significant loss in my life—the passing of my father when I was just 16. I witnessed how discomfort surrounded discussions of these challenging emotions, leading many to bury their feelings. However, with time, I realized that confronting and openly discussing these emotions was the path to healing and a truer sense of self. I’m here to show you that this journey is not only possible but also far less intimidating than it seems.

My areas of specialization include healing from childhood trauma, nurturing healthier relationships, supporting highly sensitive people, and addressing depression and anxiety. I embrace a humanistic, trauma-informed, and holistic approach to therapy, one that is fully tailored to your unique life and needs. I draw mainly from emotionally-focused therapy, polyvagal theory, mindfulness, and internal family systems. I have additional training in EFT and sex therapy informed couples therapy.

Remember, we all deserve support at various points in our lives, and I’m here to make this journey less daunting for you. Feel free to reach out for a complimentary 15-minute consultation, and let’s take the first step toward healing and growth together.

Hi! I’m Dana. I’m a registered psychotherapist (qualifying). I’m here to provide a safe, nurturin... Read More

“Nobody was born in this world to be alone” – Eiichiro Oda

Are you feeling alone? Are you doubting yourself? Are you struggling to find the one right answer, but there are too many questions?

Hi, I’m Ben, and I’m a psychotherapist. When you come to work with me at Upstream Counselling (and I hope you do!), I’ll connect with you where you’re at, so you won’t feel like you’re on this journey alone.

Everyone’s needs are different. Whether you’re looking for concrete strategies, or you just need an empathetic listener, I will adapt to your unique situation and challenges. I’ll be the process expert who guides your journey, and the subject matter expert will be YOU. We’ll focus on what matters most to you, and we’ll join forces to set you on the path to the life you want.


Ben graduated from the University of Waterloo in 2019 with his BA in Psychology after pivoting away from the Mathematics program, where he had been pursuing a career in software development.

His clients find him helpful because of his thoughtful, trauma-informed approach which integrates Dialectical Behaviour Therapy (DBT), Cognitive Behavioural Therapy (CBT), and Mindfulness to address his clients’ concerns from both an intellectual and emotional perspective.

“Nobody was born in this world to be alone” – Eiichiro Oda Are you feeling alone? Are you doubti... Read More

Think of me as an ear to listen, and a guide to walk beside you on your journey.

I’m a working professional, married for 10 years, with small children. I have had my share of loss and trauma in my life. Counselling helped me through my difficult times, and now I’d like to help you.

I have a Bachelors in Psychology with a minor in Music Therapy from the University of Windsor and a Masters of Counselling Psychology from Yorkville University. I am a Qualifying Registered Psychotherapist with the College of Psychotherapists of Ontario (CRPO). I have experience working with victims of trauma and complex grief. I work with individuals and couples through the various complexities of life.

I believe in the power of words. A single word can sometimes hold a powerful story within it.

Words like: Alone, Confused, Afraid, Neglected, Broken, Angry, Doubtful, Shameful, Tired.

Counselling can provide another word: HOPE. If you are looking for hope, the first step is reaching out. Book with me today, and let’s get started.

Think of me as an ear to listen, and a guide to walk beside you on your journey. I’m a working p... Read More

Are you experiencing challenges in handling difficult emotions or needing help to improve your interpersonal relationships?

If so, I can walk you through strategies to improve your overall quality of life. You can benefit from my trauma-informed approach if you are attempting to deal with the symptoms resulting from PTSD, depression and anxiety.

Or maybe you and your partner are struggling in your relationship, if so I can help both of you through couples counselling to work on issues such as breaking down communication barriers, conflict resolution and deepening emotional understanding.

Are you experiencing challenges in handling difficult emotions or needing help to improve your in... Read More

As a therapist, my goal is to assist clients in processing events rather than simply moving past their issues. I believe in encouraging couples, families, and individuals who are struggling with anxiety, depression, and complex trauma to analyze their situations and navigate the difficulties in life. Together, we work on developing tools and strategies to handle difficult emotions and improve overall well-being.

Rather than aiming to fix all problems, therapy is designed to help individuals adopt mechanisms that can aid them in navigating life’s challenges. It provides a safe space for people to work through relationships, emotions, and challenging situations.

My objective as a therapist is to assist clients in becoming more self-aware, resilient, and ultimately thriving in life. Through our collaboration, I aim to empower individuals to make positive changes and find strength and healing on their journey toward emotional well-being.

As a therapist, my goal is to assist clients in processing events rather than simply moving past ... Read More

Sometimes in life you need a little extra support. Someone to listen without judgement, to validate your feelings and allow you to feel heard, seen and respected. If you’re reading this you’re probably looking for someone to help you navigate a challenging time in your life, to rediscover who you are, or improve your relationships. I am passionate about working with people like you to deepen their connection with themselves so that they can deepen their connection to those they love. I want to help you navigate life’s challenges, foster resilience, and equip you with coping skills to thrive in the face of stress. Life gets really hard sometimes and I am here to support you through the stressful seasons of life, whether you need support in your romantic life, parenting support, or help finding balance and prioritizing self-care. I hold a deep commitment to fostering an inclusive and anti-oppressive space where healing and self-discovery can thrive. It takes a lot of courage to reach out for help and I commend you for your decision to embark on the journey of healing and self-discovery that therapy offers. So, if you think that I may be the right therapist for you, reach out today and let’s get started with a free consultation.

Sometimes in life you need a little extra support. Someone to listen without judgement, to valida... Read More

Life can take us in unexpected directions, but together, we can learn to accept where we are and navigate where to go next. Whether you’re dealing with overwhelming emotions, recurring anxious thoughts, or a lack of clarity about the past, present, or future, we can face it together. I meet you where you are, whether it’s your highest point or your lowest. Think of me as a guide, empowering you to take control of your journey going forward.

Whether you need deep conversations to explore your personal history or specific strategies to manage your current situation, I’m here to assist you. Drawing from therapeutic techniques like Cognitive Behavioral Therapy (CBT), Acceptance and Commitment Therapy (ACT), and narrative therapy, we can meet your individual needs from a unique perspective.

To begin your transformation journey, schedule a complimentary 15-minute consultation. This initial step will give us an opportunity to meet and begin planning the best approach for your growth and healing.

Life can take us in unexpected directions, but together, we can learn to accept where we are and ... Read More

Personal Statement: Life is ever changing through both the expected and unexpected experiences found in our relationships, life transitions, and/or our spiritual journeys. All of us, at some point, will experience these changes in the form of challenges, obstacles or losses, stirring up stresses in our lives and leaving us struggling to navigate the emotions and thoughts as a result. Using a holistic approach, it is my intention to co-create with you a safe place for addressing these challenges and obstacles to create possible change and healing. I believe that each of us has our own unique story, that is filled with meaning and purpose, as each of us strives to live a life well lived.

Areas of Special Interest: Stress, depression and loss of motivation, anxiety, personal development, existential (isolation, fear of death, freedom, meaning-making), loss and grief, self-esteem, anger, life transitions, relationships, and spiritual care. Works with individuals and couples with a focus on EFT (Emotionally Focused Therapy for Couples), Narrative Therapy, CBT (Cognitive Behavioural Therapy), DBT (Dialectical Behavioural Therapy), Existential Therapy, Attachment Theory, and Neuro-pyschotherapeutic .

Education • Wilfrid Laurier University, Master of Arts, Spiritual Care and Psychotherapy including CBT and DBT • EFT Couples Therapy Level 1 Certification • Hincks-Dellcrest Centre, Narrative Therapy Certification • Science of Wellbeing, Yale University - Certification course through Coursera.org • Brock University, Bachelor of Education (with Distinction), Adult Education • University of Western Ontario, Bachelor of Arts, History • Conestoga College, Post Graduate Certificate (with Honours, Senior Leadership & Management in the Not-For-Profit Sector • Harmony Integration Academy, Life Coaching Certification

Personal Statement: Life is ever changing through both the expected and unexpected experiences fo... Read More

Hi, I’m Brad. I’m a psychotherapist.

Whether you’re trying to get to the bottom of things or just trying to stay on top of them, I can help. Your relationships are precious. That’s why my focus is on helping you connect with the people who matter most. For most people, that means deepening your understanding of yourself so you can connect at a deeper level with the people you care about. You can reach me at brad@upstreamcounselling.com.

The Product is Trust

When you come to counselling, you want change, and you want it fast. My clients trust me because of the benefits they experience in their lives and relationships. We’ll collaborate on a plan that clarifies goals and maps out a path to achieving success. I’m going to help you get unstuck, feel like yourself again, and reclaim your future.

Getting Personal

People sometimes ask me why I chose to become a psychotherapist. After all, that’s not what guys like me are ‘supposed’ to be into. (Given that around 85% of Registered Psychotherapists are women, I suppose it’s a fair question.) Well, my ‘things changed when’ moment happened when I was 7 years old. My mom and sister died in a car accident. I never got to say goodbye.

One of the ways it changed me was it brought me face to face with the fragility of life. Sooner than I should have, I learned the importance of making the most of each day. Since then, I’ve tried to not take my relationships for granted.

As a professional counsellor, my passion is helping people achieve the insights which empower them to live fuller, more satisfying lives. My favourite part of counselling is the look on someone’s face when they’re experiencing a light-bulb moment, and things click into place. My commitment to you is I will always give my best effort every session because I never know if it might be the last time I get to be with you.

Clients sometimes ask me, “Don’t you get exhausted doing this all day?” Nope. I find it energizing. Relationships are my Why, and psychotherapy is my How. And anyway, how tired can I really get, considering I sit for a living?

If you want to talk about exhaustion, that would be what I felt that time in Montreal when I ran a marathon. But it was worth it because I managed to raise over $9000 in support of the Kakuma Project, which is a great charity whose aim is to provide education to children growing up in the Kakuma refugee camp in Kenya. (That’s about 23¢ a step, in case you’re wondering.)

Resume Type Stuff

Registered Psychotherapist (CRPO # 002493) Canadian Certified Counsellor, CCPA I graduated from Briercrest Seminary in 2006 with my Master’s of Arts, Marriage and Family Counselling.

An early adopter of telehealth technologies, I’ve been providing counselling by telephone, email, and even instant messaging, since 2010. I began using video conferencing in 2019. My theoretical approach is grounded in Family Systems Theory and mixes Cognitive Behavioural Therapy strategies with a Narrative conversational style.

I have earned a reputation with my clients for being warm and effective in treating anxiety, depression, stress, and all manner of relationship challenges.

Hi, I’m Brad. I’m a psychotherapist. Whether you’re trying to get to the bottom of things or jus... Read More

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Located at: Unit G - 420 Weber Street North, Waterloo
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